Comparison
Bigin vs Dubsado
Side-by-side comparison of Bigin and Dubsado. See pricing, features, ratings, and more.
| Feature | Bigin | Dubsado |
|---|---|---|
| Rating | 4.3 / 5 | 4.1 / 5 |
| Reviews | 1 | 1 |
| Categories | Small Business CRM, Pipeline Management, Contact Management | Contact Management, Project CRM, Small Business CRM |
| Pricing | From $7 | From $27.92 |
| Pricing Model | freemium | paid |
| Pros | Real free-forever plan (1 user, 500 records) and $7/user/month Express — among the cheapest CRMs that includes automation and telephony, Connected Pipelines move deals from sales into onboarding/renewal without duplicating records — rare at this price, Built-in phone with IVR, recording, and auto-logging on every plan, plus 100+ third-party telephony providers, Mobile-first apps (iOS/Android/macOS) with offline read, one-tap call logging, and a working card scanner, No lock-in: cancel anytime, 30/45-day refunds, prorated downgrade credits, 15-day trial with no card | Full client lifecycle in one system: lead capture, proposals, e-signed contracts, invoicing with payment plans, scheduling and client portals that hand off cleanly, Automation workflows are more expressive than most rivals in this category — trigger chains across emails, forms, tasks and invoices, Strong value: $335-$525 per year with unlimited clients/projects and three free additional users; brands add-on at $10/month, Free email and live-chat support plus free bi-weekly live demo sessions with Q&A — support is consistently rated above ease-of-use, Client portal drew unprompted praise from clients in my testing — the polished end-client experience reflects back on the business |
| Cons | Hard ceilings: max 5 pipelines on Premier / 15 on Bigin 360; escaping means migrating to full Zoho CRM with a new UI to learn, Reporting is dashboard-shallow — no multi-object reports, calculated fields, or time-series analysis without CSV exports, No marketing automation at all: no drip campaigns, lead scoring, or landing pages (Zoho Campaigns is a separate app), No bulk stage moves or bulk user invites; pick-list values can only be deleted, not deactivated, Workflow automations stop silently when trials expire; occasional sync glitches with non-Zoho tools per user reviews | Real learning curve: the project/workflow/form concepts need study before serving live clients; Capterra ease-of-use trails its support score, Starter plan allows only one active lead-capture form and excludes workflows, scheduling and public proposals — most businesses need Premier, Revenue and finance reporting is thin beyond basic summaries; service-line profitability needs spreadsheet exports, Email is integrated, not native — heavy triage happens in your own inbox, and there is no real email marketing, No sales-pipeline machinery (lead scoring, probabilities, forecasting); it stops where the sales org begins |
| Best For | Solo operators and small teams (up to ~15 people) with a straightforward pipeline who want an affordable, mobile-friendly CRM that can grow into the Zoho ecosystem. | Solo and tiny client-services businesses — photographers, designers, planners, coaches and consultants — who want the admin around their work handled by one system. |
| Launch Year | — | — |
| HQ Country | IN | US |