Comparison
Bigin vs Teamleader
Side-by-side comparison of Bigin and Teamleader. See pricing, features, ratings, and more.
| Feature | Bigin | Teamleader |
|---|---|---|
| Rating | 4.3 / 5 | 3.8 / 5 |
| Reviews | 1 | 1 |
| Categories | Small Business CRM, Pipeline Management, Contact Management | Project CRM, ERP with CRM, Contact Management |
| Pricing | From $7 | From $59 |
| Pricing Model | freemium | paid |
| Pros | Real free-forever plan (1 user, 500 records) and $7/user/month Express — among the cheapest CRMs that includes automation and telephony, Connected Pipelines move deals from sales into onboarding/renewal without duplicating records — rare at this price, Built-in phone with IVR, recording, and auto-logging on every plan, plus 100+ third-party telephony providers, Mobile-first apps (iOS/Android/macOS) with offline read, one-tap call logging, and a working card scanner, No lock-in: cancel anytime, 30/45-day refunds, prorated downgrade credits, 15-day trial with no card | One data model across CRM, projects, time tracking and invoicing — quote-to-invoice without copy-paste between tools, European fit: Peppol e-invoicing, GDPR-era handling, multilingual human support, Belgian vendor since 2012, Structural discounts favour growth: about 17% annual, 50% off from the sixth user, 25% off the first invoice, Booster model lets you add project management, planning, shared inbox or work orders only where needed, Mature product with a decade of shipping behind it; 14-day trial without a credit card to test fit |
| Cons | Hard ceilings: max 5 pipelines on Premier / 15 on Bigin 360; escaping means migrating to full Zoho CRM with a new UI to learn, Reporting is dashboard-shallow — no multi-object reports, calculated fields, or time-series analysis without CSV exports, No marketing automation at all: no drip campaigns, lead scoring, or landing pages (Zoho Campaigns is a separate app), No bulk stage moves or bulk user invites; pick-list values can only be deleted, not deactivated, Workflow automations stop silently when trials expire; occasional sync glitches with non-Zoho tools per user reviews | Rigid where it matters: limited CRM customisation, weak exports and no attribution modelling for marketing-led teams, Booster pricing stacks up fast — the from-price is not the price once you add PM, planning and shared inbox, Retainer-style work fits poorly; the model assumes fixed-price projects with clear milestones, Automation depth trails configurable rivals; several routine steps stay manual, Recent Capterra reviews flag support communication problems and a disputed price increase — read contract terms closely |
| Best For | Solo operators and small teams (up to ~15 people) with a straightforward pipeline who want an affordable, mobile-friendly CRM that can grow into the Zoho ecosystem. | European services companies of roughly 5–20 people running fixed-price projects who want CRM, project delivery and invoicing in one system with local e-invoicing compliance. |
| Launch Year | — | — |
| HQ Country | IN | BE |