Comparison
CiviCRM vs Dubsado
Side-by-side comparison of CiviCRM and Dubsado. See pricing, features, ratings, and more.
| Feature | CiviCRM | Dubsado |
|---|---|---|
| Rating | 3.7 / 5 | 4.1 / 5 |
| Reviews | 1 | 1 |
| Categories | Contact Management, CRM Customization, CRM Integrations | Contact Management, Project CRM, Small Business CRM |
| Pricing | From $0 | From $27.92 |
| Pricing Model | free | paid |
| Pros | $0 license with no per-user, per-contact, or per-donation fees — unbeatable economics for large or complex constituent databases, Deepest nonprofit feature set available: contributions, pledges, memberships, events, grants, case management, advocacy, Runs inside WordPress/Drupal/Joomla/Backdrop so website activity and CRM records share one database with no sync layer, Actively developed (6.19 released October 2026, monthly releases, ESR line supported to April 2027); full data ownership under AGPL, CiviSpark hosted option from $15/month per instance with unlimited users removes the ops burden for small organizations | Full client lifecycle in one system: lead capture, proposals, e-signed contracts, invoicing with payment plans, scheduling and client portals that hand off cleanly, Automation workflows are more expressive than most rivals in this category — trigger chains across emails, forms, tasks and invoices, Strong value: $335-$525 per year with unlimited clients/projects and three free additional users; brands add-on at $10/month, Free email and live-chat support plus free bi-weekly live demo sessions with Q&A — support is consistently rated above ease-of-use, Client portal drew unprompted praise from clients in my testing — the polished end-client experience reflects back on the business |
| Cons | Requires technical capacity: PHP/MySQL/CMS admin skills or a paid partner ($100-200/hr consultants, $25-200/mo managed hosting), Dated interface and steep learning curve — dozens of config screens, scattered documentation, no native mobile app, No commercial support team; extension quality is inconsistent and upgrades/patching are your own responsibility, Total cost of ownership can exceed hosted CRMs for small organizations that must pay partners for setup and upkeep, Wrong tool for sales-driven commercial use; can be slow on very large datasets without tuning | Real learning curve: the project/workflow/form concepts need study before serving live clients; Capterra ease-of-use trails its support score, Starter plan allows only one active lead-capture form and excludes workflows, scheduling and public proposals — most businesses need Premier, Revenue and finance reporting is thin beyond basic summaries; service-line profitability needs spreadsheet exports, Email is integrated, not native — heavy triage happens in your own inbox, and there is no real email marketing, No sales-pipeline machinery (lead scoring, probabilities, forecasting); it stops where the sales org begins |
| Best For | Nonprofits, membership bodies, and civic organizations with in-house technical capacity or a partner budget, that need deep donor/membership/event management and want full data ownership without per-seat licensing. | Solo and tiny client-services businesses — photographers, designers, planners, coaches and consultants — who want the admin around their work handled by one system. |
| Launch Year | — | — |
| HQ Country | US | US |