Comparison
CiviCRM vs Teamleader
Side-by-side comparison of CiviCRM and Teamleader. See pricing, features, ratings, and more.
| Feature | CiviCRM | Teamleader |
|---|---|---|
| Rating | 3.7 / 5 | 3.8 / 5 |
| Reviews | 1 | 1 |
| Categories | Contact Management, CRM Customization, CRM Integrations | Project CRM, ERP with CRM, Contact Management |
| Pricing | From $0 | From $59 |
| Pricing Model | free | paid |
| Pros | $0 license with no per-user, per-contact, or per-donation fees — unbeatable economics for large or complex constituent databases, Deepest nonprofit feature set available: contributions, pledges, memberships, events, grants, case management, advocacy, Runs inside WordPress/Drupal/Joomla/Backdrop so website activity and CRM records share one database with no sync layer, Actively developed (6.19 released October 2026, monthly releases, ESR line supported to April 2027); full data ownership under AGPL, CiviSpark hosted option from $15/month per instance with unlimited users removes the ops burden for small organizations | One data model across CRM, projects, time tracking and invoicing — quote-to-invoice without copy-paste between tools, European fit: Peppol e-invoicing, GDPR-era handling, multilingual human support, Belgian vendor since 2012, Structural discounts favour growth: about 17% annual, 50% off from the sixth user, 25% off the first invoice, Booster model lets you add project management, planning, shared inbox or work orders only where needed, Mature product with a decade of shipping behind it; 14-day trial without a credit card to test fit |
| Cons | Requires technical capacity: PHP/MySQL/CMS admin skills or a paid partner ($100-200/hr consultants, $25-200/mo managed hosting), Dated interface and steep learning curve — dozens of config screens, scattered documentation, no native mobile app, No commercial support team; extension quality is inconsistent and upgrades/patching are your own responsibility, Total cost of ownership can exceed hosted CRMs for small organizations that must pay partners for setup and upkeep, Wrong tool for sales-driven commercial use; can be slow on very large datasets without tuning | Rigid where it matters: limited CRM customisation, weak exports and no attribution modelling for marketing-led teams, Booster pricing stacks up fast — the from-price is not the price once you add PM, planning and shared inbox, Retainer-style work fits poorly; the model assumes fixed-price projects with clear milestones, Automation depth trails configurable rivals; several routine steps stay manual, Recent Capterra reviews flag support communication problems and a disputed price increase — read contract terms closely |
| Best For | Nonprofits, membership bodies, and civic organizations with in-house technical capacity or a partner budget, that need deep donor/membership/event management and want full data ownership without per-seat licensing. | European services companies of roughly 5–20 people running fixed-price projects who want CRM, project delivery and invoicing in one system with local e-invoicing compliance. |
| Launch Year | — | — |
| HQ Country | US | BE |