Comparison
Close vs Dubsado
Side-by-side comparison of Close and Dubsado. See pricing, features, ratings, and more.
| Feature | Close | Dubsado |
|---|---|---|
| Rating | 4.4 / 5 | 4.1 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, Sales Automation, Contact Management | Contact Management, Project CRM, Small Business CRM |
| Pricing | From $9 | From $27.92 |
| Pricing Model | paid | paid |
| Pros | Calling, SMS, email and shared inbox live inside the lead record, so activity logging happens without rep effort, Power Dialer and voicemail drop on the Growth plan materially raise dials per hour in high-volume outbound, Fast, keyboard-first interface that reps adopt without training overhead, Chloe AI credits bundled on every plan; call summaries and follow-up drafts were genuinely useful in my testing, Generous entry point: Solo at $9/user/month billed annually, with a 30-day money-back guarantee and no long contract | Full client lifecycle in one system: lead capture, proposals, e-signed contracts, invoicing with payment plans, scheduling and client portals that hand off cleanly, Automation workflows are more expressive than most rivals in this category — trigger chains across emails, forms, tasks and invoices, Strong value: $335-$525 per year with unlimited clients/projects and three free additional users; brands add-on at $10/month, Free email and live-chat support plus free bi-weekly live demo sessions with Q&A — support is consistently rated above ease-of-use, Client portal drew unprompted praise from clients in my testing — the polished end-client experience reflects back on the business |
| Cons | Automated workflows and the Power Dialer are gated behind Growth at $99/user/year-billed — nearly triple the Essentials price, Metered extras (phone numbers, call minutes, SMS, extra AI credits) push the real bill well above the seat price for dial-heavy teams, CRM core is shallow on reporting, custom objects and forecasting compared with Pipedrive or HubSpot at similar prices, Solo plan caps at 1 user and 10,000 leads and excludes workflows; no free plan exists, AI credits are pooled per month and do not roll over, so heavy Chloe usage can exhaust the allowance mid-month | Real learning curve: the project/workflow/form concepts need study before serving live clients; Capterra ease-of-use trails its support score, Starter plan allows only one active lead-capture form and excludes workflows, scheduling and public proposals — most businesses need Premier, Revenue and finance reporting is thin beyond basic summaries; service-line profitability needs spreadsheet exports, Email is integrated, not native — heavy triage happens in your own inbox, and there is no real email marketing, No sales-pipeline machinery (lead scoring, probabilities, forecasting); it stops where the sales org begins |
| Best For | Inside-sales and outbound teams of roughly 2-50 reps who live on the phone and email and want activity logging to be automatic rather than enforced. | Solo and tiny client-services businesses — photographers, designers, planners, coaches and consultants — who want the admin around their work handled by one system. |
| Launch Year | — | — |
| HQ Country | US | US |