Comparison
Copper vs Close
Side-by-side comparison of Copper and Close. See pricing, features, ratings, and more.
| Feature | Copper | Close |
|---|---|---|
| Rating | 4.0 / 5 | 4.4 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, CRM Integrations, Small Business CRM | Sales CRM, Sales Automation, Contact Management |
| Pricing | From $29 | From $9 |
| Pricing Model | paid | paid |
| Pros | Gmail and Calendar side-panel capture makes logging nearly invisible — the best Google-native CRM experience I have tested, Automatic contact and company enrichment plus Google Contact sync reduce manual record creation, Projects module gives agencies a real post-sale handoff without a second tool, Straightforward per-seat pricing with a no-credit-card trial and up to roughly 21-26% off annual billing, Low learning curve: teams without a CRM admin can run it themselves | Calling, SMS, email and shared inbox live inside the lead record, so activity logging happens without rep effort, Power Dialer and voicemail drop on the Growth plan materially raise dials per hour in high-volume outbound, Fast, keyboard-first interface that reps adopt without training overhead, Chloe AI credits bundled on every plan; call summaries and follow-up drafts were genuinely useful in my testing, Generous entry point: Solo at $9/user/month billed annually, with a 30-day money-back guarantee and no long contract |
| Cons | Contact caps (2,500 on Basic, 15,000 on Professional) force upgrades based on database size, not feature needs, Custom reports and email drip series are gated to the Business tier at $134/seat monthly, The product's core value is Gmail-centric; Microsoft 365 teams lose the main reason to buy it, Workflow automation is shallower than Pipedrive or HubSpot at comparable prices; complex routing needs Zapier/Make, Personal onboarding and premium support reserved for eligible Professional/Business annual accounts | Automated workflows and the Power Dialer are gated behind Growth at $99/user/year-billed — nearly triple the Essentials price, Metered extras (phone numbers, call minutes, SMS, extra AI credits) push the real bill well above the seat price for dial-heavy teams, CRM core is shallow on reporting, custom objects and forecasting compared with Pipedrive or HubSpot at similar prices, Solo plan caps at 1 user and 10,000 leads and excludes workflows; no free plan exists, AI credits are pooled per month and do not roll over, so heavy Chloe usage can exhaust the allowance mid-month |
| Best For | Google Workspace shops — agencies, consultancies and professional-services teams of 5-50 people — who want CRM capture to happen inside Gmail rather than in a separate app. | Inside-sales and outbound teams of roughly 2-50 reps who live on the phone and email and want activity logging to be automatic rather than enforced. |
| Launch Year | — | — |
| HQ Country | US | US |