Comparison
EngageBay vs Freshmarketer
Side-by-side comparison of EngageBay and Freshmarketer. See pricing, features, ratings, and more.
| Feature | EngageBay | Freshmarketer |
|---|---|---|
| Rating | 4.1 / 5 | 3.7 / 5 |
| Reviews | 1 | 1 |
| Categories | Marketing CRM, Sales CRM, CRM Automation | Marketing CRM, CRM Analytics, CRM Automation |
| Pricing | From $0 | From $15 |
| Pricing Model | freemium | freemium |
| Pros | Free plan genuinely usable with up to 15 users and 250 contacts — the most generous team free tier in this category, All-in-one breadth: marketing automation, sales CRM, helpdesk, landing pages, live chat and proposals in one contact database, Aggressive paid pricing: All-in-one from $12.74/user/month (annual) at time of writing, far below HubSpot's comparable tiers, Free migration service from any other platform removes the switching cost that usually traps small teams, Free calling credits, proposals with analytics, multi-currency and ABM features present even at entry tiers | Free plan with 100 marketing contacts and 500 monthly sends lets you test with real data and no card, Only actively marketed contacts count toward limits — friendlier than whole-database billing models, $15/month paid entry (with 500 contacts included) at time of writing makes adoption almost risk-free, Native shared customer record with Freshsales and Freshdesk — no integration project inside the Freshworks family, Transactional emails, advanced webhooks and an AI campaign assistant on the single paid tier |
| Cons | Per-tier caps on nearly everything (lists, forms, sequences, workflows, nodes, ticket views, API calls) force upgrades as you grow, Big price jump from Basic ($12.74) to Growth ($55.24) per user — model Year-2 cost at Growth, not the entry price, Individual modules are good, not class-leading: the automation engine trails ActiveCampaign and reporting trails the incumbents, Smaller vendor and thinner integration ecosystem than HubSpot, Zoho or the Freshworks suite, Marketing-site pricing has appeared in two variants ($14.99 vs $12.74 depending on billing) — confirm the exact figure at checkout | Single paid tier: the old Growth/Pro ladder is gone, so outgrowing the product means switching, not upgrading, Real cost lives in add-ons (marketing contacts from $100/5,000/month, CRO from $219, dedicated IP $199) — the $15 headline is not your bill, Automation depth is modest: journeys, scoring and attribution trail ActiveCampaign and HubSpot, Weak standalone value — the product is designed to sit inside the Freshworks suite, Product has been reshaped repeatedly (plans renamed/retired), which is a caveat for long-lived automation built here |
| Best For | Startups and small teams that want marketing, sales and support in one cheap subscription and value a truly usable free tier over best-of-breed depth. | Small businesses already using Freshsales or Freshdesk who want simple email campaigns and automations on the shared Freshworks customer record without a big marketing budget. |
| Launch Year | — | — |
| HQ Country | IN | IN |