Comparison
EngageBay vs Keap
Side-by-side comparison of EngageBay and Keap. See pricing, features, ratings, and more.
| Feature | EngageBay | Keap |
|---|---|---|
| Rating | 4.1 / 5 | 3.5 / 5 |
| Reviews | 1 | 1 |
| Categories | Marketing CRM, Sales CRM, CRM Automation | CRM Automation, Marketing CRM, Small Business CRM |
| Pricing | From $0 | From $299 |
| Pricing Model | freemium | paid |
| Pros | Free plan genuinely usable with up to 15 users and 250 contacts — the most generous team free tier in this category, All-in-one breadth: marketing automation, sales CRM, helpdesk, landing pages, live chat and proposals in one contact database, Aggressive paid pricing: All-in-one from $12.74/user/month (annual) at time of writing, far below HubSpot's comparable tiers, Free migration service from any other platform removes the switching cost that usually traps small teams, Free calling credits, proposals with analytics, multi-currency and ABM features present even at entry tiers | Campaign builder remains one of the most capable follow-up automation engines in small-business software, Money is a first-class trigger — payments, invoices and appointments drive automations natively without integrations, Expert-assisted setup, strategy calls and US-based phone support are included in the model, Transparent text-marketing tier ladder (500 messages included, up to 25,000) with published overage rates, Free trial requires no credit card and exposes most of the paid experience |
| Cons | Per-tier caps on nearly everything (lists, forms, sequences, workflows, nodes, ticket views, API calls) force upgrades as you grow, Big price jump from Basic ($12.74) to Growth ($55.24) per user — model Year-2 cost at Growth, not the entry price, Individual modules are good, not class-leading: the automation engine trails ActiveCampaign and reporting trails the incumbents, Smaller vendor and thinner integration ecosystem than HubSpot, Zoho or the Freshworks suite, Marketing-site pricing has appeared in two variants ($14.99 vs $12.74 depending on billing) — confirm the exact figure at checkout | Entry tiers eliminated in 2026 — every customer starts at $299/mo monthly or $2,988/yr, with the contact ladder above that, Annual contracts carry a $299 early termination fee and cancellation requires a phone call 10 days before invoice, Acquired by Thryv Holdings in late 2024 — roadmap and portfolio overlap add transition risk, AI capabilities are thin versus the 2026 competitive field; marketplace and reporting depth trail HubSpot and ActiveCampaign, Text marketing is US-only, and the interface has a learning curve that justifies only with the included expert help |
| Best For | Startups and small teams that want marketing, sales and support in one cheap subscription and value a truly usable free tier over best-of-breed depth. | Established small service businesses with a proven follow-up-driven sales process that want expert-built automation and can clear the $299-per-month floor. |
| Launch Year | — | — |
| HQ Country | IN | US |