Comparison
Freshmarketer vs GoSquared CRM
Side-by-side comparison of Freshmarketer and GoSquared CRM. See pricing, features, ratings, and more.
| Feature | Freshmarketer | GoSquared CRM |
|---|---|---|
| Rating | 3.7 / 5 | 3.8 / 5 |
| Reviews | 1 | 1 |
| Categories | Marketing CRM, CRM Analytics, CRM Automation | CRM Analytics, Live Chat, CRM Automation |
| Pricing | From $15 | From $0 |
| Pricing Model | freemium | freemium |
| Pros | Free plan with 100 marketing contacts and 500 monthly sends lets you test with real data and no card, Only actively marketed contacts count toward limits — friendlier than whole-database billing models, $15/month paid entry (with 500 contacts included) at time of writing makes adoption almost risk-free, Native shared customer record with Freshsales and Freshdesk — no integration project inside the Freshworks family, Transactional emails, advanced webhooks and an AI campaign assistant on the single paid tier | Real-time analytics with a genuinely readable interface — live visitor view and clean dashboards without configuration work, Contacts profiles stitch behaviour across devices and pre-signup sessions, searchable with live Smart Groups, Unlimited data retention and unlimited team sharing on all plans — rare at these prices, Flat pageview pricing from $9/month (100k pageviews) to $99/month (2.5M) at time of writing — no per-seat tax, Independent, profitable UK company since 2006 with clear privacy positioning and GDPR focus |
| Cons | Single paid tier: the old Growth/Pro ladder is gone, so outgrowing the product means switching, not upgrading, Real cost lives in add-ons (marketing contacts from $100/5,000/month, CRO from $219, dedicated IP $199) — the $15 headline is not your bill, Automation depth is modest: journeys, scoring and attribution trail ActiveCampaign and HubSpot, Weak standalone value — the product is designed to sit inside the Freshworks suite, Product has been reshaped repeatedly (plans renamed/retired), which is a caveat for long-lived automation built here | No sales CRM functionality: no deals, pipeline, forecasting or sales-process tooling, Product lineup is in motion — Live Chat closed to new customers as of 2025 and packaging has shifted repeatedly, Event tracking counts toward pageview quota, so instrument-heavy products burn quota faster than expected, Depth stops at analytics and messaging: no A/B testing, serious attribution or warehouse-grade reporting, Small support organisation (email support, London hours) versus the public-company alternatives |
| Best For | Small businesses already using Freshsales or Freshdesk who want simple email campaigns and automations on the shared Freshworks customer record without a big marketing budget. | SaaS founders and small marketing teams who want privacy-first real-time web analytics plus a behavioural customer database, not a sales pipeline. |
| Launch Year | — | — |
| HQ Country | IN | GB |