Comparison
Freshmarketer vs Spotler CRM
Side-by-side comparison of Freshmarketer and Spotler CRM. See pricing, features, ratings, and more.
| Feature | Freshmarketer | Spotler CRM |
|---|---|---|
| Rating | 3.7 / 5 | 3.6 / 5 |
| Reviews | 1 | 1 |
| Categories | Marketing CRM, CRM Analytics, CRM Automation | Marketing CRM, CRM Automation, Small Business CRM |
| Pricing | From $15 | From $99 |
| Pricing Model | freemium | paid |
| Pros | Free plan with 100 marketing contacts and 500 monthly sends lets you test with real data and no card, Only actively marketed contacts count toward limits — friendlier than whole-database billing models, $15/month paid entry (with 500 contacts included) at time of writing makes adoption almost risk-free, Native shared customer record with Freshsales and Freshdesk — no integration project inside the Freshworks family, Transactional emails, advanced webhooks and an AI campaign assistant on the single paid tier | Genuinely quick to set up — tracking deals within a first session without an admin, Two-way MailSync puts prospect correspondence on records automatically and reliably, Human support scores well above category average on Capterra (customer service ~4.6/5), Honest pricing: €12/user/month Starter, €33 Professional, plus a real free plan and 30-day full-feature trial, Admin-controlled dashboards and role-based permissions give small teams light governance |
| Cons | Single paid tier: the old Growth/Pro ladder is gone, so outgrowing the product means switching, not upgrading, Real cost lives in add-ons (marketing contacts from $100/5,000/month, CRO from $219, dedicated IP $199) — the $15 headline is not your bill, Automation depth is modest: journeys, scoring and attribution trail ActiveCampaign and HubSpot, Weak standalone value — the product is designed to sit inside the Freshworks suite, Product has been reshaped repeatedly (plans renamed/retired), which is a caveat for long-lived automation built here | No native mobile app — phone access is browser-based only, Short native integration list; complex stacks run through Zapier or the API, Custom reporting is fiddly and advanced analysis means exporting to a spreadsheet, Starter caps (1,000 company records, 10 automations) push growing teams up a tier, The 2023 Really Simple Systems rebrand still scatters stale support documentation across search |
| Best For | Small businesses already using Freshsales or Freshdesk who want simple email campaigns and automations on the shared Freshworks customer record without a big marketing budget. | UK and European B2B teams of roughly 5-50 people who want a simple, well-supported CRM for pipeline and correspondence and have no appetite for platform complexity. |
| Launch Year | — | — |
| HQ Country | IN | NL |