Comparison
Freshsales vs GoHighLevel
Side-by-side comparison of Freshsales and GoHighLevel. See pricing, features, ratings, and more.
GoHighLevel
All-in-one sales and marketing platform built for agencies and small businesses
View full review →| Feature | Freshsales | GoHighLevel |
|---|---|---|
| Rating | 4.2 / 5 | 4.2 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, Lead Management, AI for CRM | Sales CRM, CRM Automation, Lead Management, Sales Automation, Small Business CRM |
| Pricing | From $9 | From $97 |
| Pricing Model | paid | paid |
| Pros | Genuinely usable free plan for up to 3 users — a solo founder can run real sales on it, Built-in phone, email and chat on the contact timeline beats the integration-first approach of most rivals, Honest entry pricing: Growth at $9/user/month billed annually at time of writing, Pro tier delivers the full outbound kit (sequences, contact scoring, deal insights, territories) at $39 — below HubSpot's comparable tier, Shared customer record with Freshdesk and Freshmarketer plus a NASDAQ-listed vendor behind it | Flat pricing with unlimited contacts and users on every plan — no per-seat or per-contact tax as clients grow, Unlimited sub-accounts at $297/month (Unlimited plan) makes per-client software cost approach zero at scale, SaaS Mode (Pro, $497/month) turns the platform into resellable white-label software with automated client provisioning and usage rebilling, True all-in-one: CRM, email/SMS, funnels, websites, scheduling, reputation, memberships and automation in one login, Huge community and training ecosystem with 24/7 support advertised on all plans |
| Cons | The $9-to-$39 cliff: sequences, scoring and custom activities are Pro features, so real outbound teams pay $39/seat, AI is metered (Freddy AI Agent at $49/100 sessions) and add-ons like branded documents ($19/user/month) stack on the seat price, Smaller integration marketplace and API ecosystem than Salesforce or HubSpot, Custom reporting and forecasting trail enterprise-grade RevOps expectations, Suite trajectory means pricing/packaging moves (as sister product Freshmarketer shows) — keep a buffer in long-term cost models | Designed for agencies — a single small business buys far more complexity than it needs and pays for it in ramp time, Every module trails its category leader on polish and depth (funnels vs ClickFunnels, email vs ActiveCampaign, CRM UI vs Pipedrive), Support quality is uneven outside the Enterprise tier; community groups are the de facto support layer, Steep learning curve with a dense, fast-changing interface; 14-day trial is short for a platform this size, Usage-based pass-through costs (SMS/email rebilling) surprise agency budgets, and the affiliate-heavy review culture distorts buying research |
| Best For | Small and mid-sized inside-sales teams that want phone-and-email-native CRM with an honest free start, and can standardise on the Freshworks family. | Marketing agencies and white-label resellers who want to run all client marketing from one platform and sell it as their own software. |
| Launch Year | — | 2018 |
| HQ Country | IN | United States |