Comparison
Freshsales vs monday sales CRM
Side-by-side comparison of Freshsales and monday sales CRM. See pricing, features, ratings, and more.
| Feature | Freshsales | monday sales CRM |
|---|---|---|
| Rating | 4.2 / 5 | 4.3 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, Lead Management, AI for CRM | Sales CRM, CRM Customization, Project CRM |
| Pricing | From $9 | From $12 |
| Pricing Model | paid | paid |
| Pros | Genuinely usable free plan for up to 3 users — a solo founder can run real sales on it, Built-in phone, email and chat on the contact timeline beats the integration-first approach of most rivals, Honest entry pricing: Growth at $9/user/month billed annually at time of writing, Pro tier delivers the full outbound kit (sequences, contact scoring, deal insights, territories) at $39 — below HubSpot's comparable tier, Shared customer record with Freshdesk and Freshmarketer plus a NASDAQ-listed vendor behind it | Board-based flexibility adapts to non-standard sales processes better than rigid-pipeline CRMs, Automation builder is plain-language and reliable; Pro tier's 25,000 monthly actions is generous, Quotes and invoices generated from deals cover the small-team billing gap without extra software, Deep integration ecosystem (Gmail, Outlook, Slack, QuickBooks, DocuSign, hundreds more) plus API from Standard up, AI agents, meeting notetaker and AI credits bundled into every paid plan |
| Cons | The $9-to-$39 cliff: sequences, scoring and custom activities are Pro features, so real outbound teams pay $39/seat, AI is metered (Freddy AI Agent at $49/100 sessions) and add-ons like branded documents ($19/user/month) stack on the seat price, Smaller integration marketplace and API ecosystem than Salesforce or HubSpot, Custom reporting and forecasting trail enterprise-grade RevOps expectations, Suite trajectory means pricing/packaging moves (as sister product Freshmarketer shows) — keep a buffer in long-term cost models | 3-seat minimum on paid plans, so solo sellers are locked out of the cheap end, Plan caps (1,000 contacts and one dashboard on Basic) push growing teams up-tier quickly, AI usage is metered in credit bundles — heavy use is an ongoing overage cost, Unconstrained board design sprawls without admin discipline; governance features sit on the top tier, List pricing is inconsistent across trackers ($12/$17/$28 vs $15/$20/$33) and varies by billing country |
| Best For | Small and mid-sized inside-sales teams that want phone-and-email-native CRM with an honest free start, and can standardise on the Freshworks family. | Small to mid-size sales teams whose process doesn't fit a standard pipeline and who want a configurable CRM with strong automation, quotes, and a broad integration stack. |
| Launch Year | — | — |
| HQ Country | IN | IL |