Comparison
GoSquared CRM vs EngageBay
Side-by-side comparison of GoSquared CRM and EngageBay. See pricing, features, ratings, and more.
| Feature | GoSquared CRM | EngageBay |
|---|---|---|
| Rating | 3.8 / 5 | 4.1 / 5 |
| Reviews | 1 | 1 |
| Categories | CRM Analytics, Live Chat, CRM Automation | Marketing CRM, Sales CRM, CRM Automation |
| Pricing | From $0 | From $0 |
| Pricing Model | freemium | freemium |
| Pros | Real-time analytics with a genuinely readable interface — live visitor view and clean dashboards without configuration work, Contacts profiles stitch behaviour across devices and pre-signup sessions, searchable with live Smart Groups, Unlimited data retention and unlimited team sharing on all plans — rare at these prices, Flat pageview pricing from $9/month (100k pageviews) to $99/month (2.5M) at time of writing — no per-seat tax, Independent, profitable UK company since 2006 with clear privacy positioning and GDPR focus | Free plan genuinely usable with up to 15 users and 250 contacts — the most generous team free tier in this category, All-in-one breadth: marketing automation, sales CRM, helpdesk, landing pages, live chat and proposals in one contact database, Aggressive paid pricing: All-in-one from $12.74/user/month (annual) at time of writing, far below HubSpot's comparable tiers, Free migration service from any other platform removes the switching cost that usually traps small teams, Free calling credits, proposals with analytics, multi-currency and ABM features present even at entry tiers |
| Cons | No sales CRM functionality: no deals, pipeline, forecasting or sales-process tooling, Product lineup is in motion — Live Chat closed to new customers as of 2025 and packaging has shifted repeatedly, Event tracking counts toward pageview quota, so instrument-heavy products burn quota faster than expected, Depth stops at analytics and messaging: no A/B testing, serious attribution or warehouse-grade reporting, Small support organisation (email support, London hours) versus the public-company alternatives | Per-tier caps on nearly everything (lists, forms, sequences, workflows, nodes, ticket views, API calls) force upgrades as you grow, Big price jump from Basic ($12.74) to Growth ($55.24) per user — model Year-2 cost at Growth, not the entry price, Individual modules are good, not class-leading: the automation engine trails ActiveCampaign and reporting trails the incumbents, Smaller vendor and thinner integration ecosystem than HubSpot, Zoho or the Freshworks suite, Marketing-site pricing has appeared in two variants ($14.99 vs $12.74 depending on billing) — confirm the exact figure at checkout |
| Best For | SaaS founders and small marketing teams who want privacy-first real-time web analytics plus a behavioural customer database, not a sales pipeline. | Startups and small teams that want marketing, sales and support in one cheap subscription and value a truly usable free tier over best-of-breed depth. |
| Launch Year | — | — |
| HQ Country | GB | IN |