Comparison
Insightly vs Pipedrive
Side-by-side comparison of Insightly and Pipedrive. See pricing, features, ratings, and more.
| Feature | Insightly | Pipedrive |
|---|---|---|
| Rating | 3.8 / 5 | 4.2 / 5 |
| Reviews | 1 | 1 |
| Categories | Project CRM, Sales CRM, CRM Reporting | Pipeline Management, Sales CRM, Small Business CRM |
| Pricing | From $29 | From $14 |
| Pricing Model | paid | paid |
| Pros | Won opportunities convert into projects with contact history attached — the sale-to-delivery handover disappears, Competitive per-user pricing: $29/$49/$99 per month billed annually at time of writing, 14-day trial with no credit card, plus a free tier for up to 2 users per their comparison PDF, Record, storage and email-send ceilings rise reasonably across tiers (100k to 500k records), AppConnect is a genuine iPaaS for firms that need real system-to-system automation | Fastest CRM to adopt in its class — a shaped pipeline, custom fields and automations are set up in under an hour without training, Visual drag-and-drop pipeline plus activity-centric nudges make deal hygiene a habit rather than an admin chore, Pipedrive Nova meeting intelligence (pre-meeting briefs, call transcripts, suggested CRM updates) is included from the Lite tier, Transparent pricing with a 14-day no-credit-card trial; five users on Growth run $195/month annual at time of writing, Two-way email sync with open/click/website tracking lets reps work from the CRM instead of their inbox |
| Cons | Bundle economics hurt: AppConnect adds $3,000 mandatory setup, plus $1,500 guided onboarding and 20%-of-license support with a $3,000 floor on bundle deals, The platform is rigid — limited layouts and object model, so unusual processes bend to the tool, Reporting and UI feel dated next to HubSpot and Salesforce, Marketing and Service products are separate purchases and trail category leaders, The mobile app covers basics but has never felt as finished as desktop | The $14 Lite tier lacks email sync, automations and lead capture — the practical entry point is Growth at $39/seat, Teams pay one uniform tier: the moment two reps need Premium features, all seats move up in price, No accounting, help desk or real marketing automation — teams wanting an all-in-one business suite will outgrow it, Custom reporting is limited on lower tiers; serious analysis means Ultimate or exporting to BI, Support depth and phone hours scale with plan level; lower tiers can feel thin during urgent problems |
| Best For | Professional services firms and agencies that want the pipeline and the project delivery record in one system. | Two-to-thirty-person sales teams that want a pipeline-first CRM their reps will actually keep updated, with clean pricing and no admin overhead. |
| Launch Year | — | — |
| HQ Country | US | EE |