Comparison
Memo vs Capsule
Side-by-side comparison of Memo and Capsule. See pricing, features, ratings, and more.
| Feature | Memo | Capsule |
|---|---|---|
| Rating | 3.5 / 5 | 4.0 / 5 |
| Reviews | 1 | 1 |
| Categories | Small Business CRM, Contact Management | Contact Management, Small Business CRM |
| Pricing | From $15 | From $18 |
| Pricing Model | paid | freemium |
| Pros | Built-in access to Romania's national financial database for legal entities — real due diligence on prospects inside the CRM, Deal-to-invoice loop works with no configuration: one-click invoicing from a closed deal, payment registration, overdue tracking, Free BASIC plan with no time limit makes evaluation genuinely free, Per-user access rights so salespeople only see their own tasks and customers, Deliberately simple interface — a non-technical sales-and-admin team can adopt it without training | Genuinely fast setup and clean interface — operational same-day, with adoption that sticks in small teams, Best-in-band contact records: full timelines, DataTags that show/hide fields contextually, fast search across email content, Permanent free plan (2 users, 250 contacts) and a 14-day no-card trial on paid tiers, Projects plus Tracks extend the CRM past the sale into delivery — rare among simple CRMs, Stable, focused vendor (Zestia, since 2009, 10,000+ businesses; 4.7/5 from ~490 G2 reviews) |
| Cons | Romania-specific: outside the Romanian market the marquee financial-data feature is worthless, Nine-person vendor with no public API, app marketplace, or integration ecosystem, No public pricing page — my catalog's $15–45/user range could not be verified against the vendor, Rough English localisation and thin documentation signal low product polish, Minimal marketing automation, reporting, and email depth; the core loop is the ceiling | Growth ($36/user) is the real entry: Starter has one pipeline, no automation, and no two-way email sync, No email sequencing or marketing automation in the CRM — Transpond add-on from ~$11/month required, Reporting is thin: no conversion-by-source, time-in-stage, or rep performance analysis without exports, Email-only weekday support on lower tiers; no phone support on any plan, Advanced tier buys volume headroom (contacts, pipelines) rather than new capability |
| Best For | Romanian small and mid-size companies selling business-to-business who want sales follow-up and invoicing in one system with official company financial data built in. | Small service businesses, consultancies, agencies, and nonprofits (roughly 1-20 people) that want clean relationship tracking and simple pipelines without CRM-admin complexity. |
| Launch Year | — | — |
| HQ Country | NL | GB |