Comparison
monday sales CRM vs Zoho CRM
Side-by-side comparison of monday sales CRM and Zoho CRM. See pricing, features, ratings, and more.
| Feature | monday sales CRM | Zoho CRM |
|---|---|---|
| Rating | 4.3 / 5 | 4.2 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, CRM Customization, Project CRM | Sales CRM, CRM Automation, CRM Analytics |
| Pricing | From $12 | From $0 |
| Pricing Model | paid | freemium |
| Pros | Board-based flexibility adapts to non-standard sales processes better than rigid-pipeline CRMs, Automation builder is plain-language and reliable; Pro tier's 25,000 monthly actions is generous, Quotes and invoices generated from deals cover the small-team billing gap without extra software, Deep integration ecosystem (Gmail, Outlook, Slack, QuickBooks, DocuSign, hundreds more) plus API from Standard up, AI agents, meeting notetaker and AI credits bundled into every paid plan | Best capability-per-dollar in the sales CRM market: free for 3 users, paid from $14/user/month annually, Blueprint process enforcement, CPQ and inventory at the $23 Professional tier — features rivals gate higher, Zia AI (predictive scoring, best-time-to-contact, anomaly detection) at Enterprise is cheaper than comparable AI tiers, Deep limit structure (custom fields, Blueprints, API, storage) supports genuinely large deployments on Ultimate, Nearly three-decade-old vendor with a huge app ecosystem (Zoho One) and 30-day trial on all paid tiers |
| Cons | 3-seat minimum on paid plans, so solo sellers are locked out of the cheap end, Plan caps (1,000 contacts and one dashboard on Basic) push growing teams up-tier quickly, AI usage is metered in credit bundles — heavy use is an ongoing overage cost, Unconstrained board design sprawls without admin discipline; governance features sit on the top tier, List pricing is inconsistent across trackers ($12/$17/$28 vs $15/$20/$33) and varies by billing country | Dense, daunting interface and a real admin learning curve before it fits your process, Standard's 10-custom-field cap is a trap for teams with any real data model, AI is gated to Enterprise ($40) — Standard and Professional get none of it, Premium/Enterprise support costs 20–25% of the licence fee on top of the subscription, Mass-email quotas, Blueprint counts and API limits shape behaviour; choose the tier you will stabilise on |
| Best For | Small to mid-size sales teams whose process doesn't fit a standard pipeline and who want a configurable CRM with strong automation, quotes, and a broad integration stack. | Budget-conscious sales teams of 5–100 that will invest in configuration and want enforced sales process, forecasting and AI without enterprise-suite pricing. |
| Launch Year | — | — |
| HQ Country | IL | IN |