Comparison
monday sales CRM vs Zoom
Side-by-side comparison of monday sales CRM and Zoom. See pricing, features, ratings, and more.
| Feature | monday sales CRM | Zoom |
|---|---|---|
| Rating | 4.3 / 5 | 4.2 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, CRM Customization, Project CRM | Sales CRM, CRM Integrations |
| Pricing | From $12 | Contact for pricing |
| Pricing Model | paid | — |
| Pros | Board-based flexibility adapts to non-standard sales processes better than rigid-pipeline CRMs, Automation builder is plain-language and reliable; Pro tier's 25,000 monthly actions is generous, Quotes and invoices generated from deals cover the small-team billing gap without extra software, Deep integration ecosystem (Gmail, Outlook, Slack, QuickBooks, DocuSign, hundreds more) plus API from Standard up, AI agents, meeting notetaker and AI credits bundled into every paid plan | Video and audio reliability leads the category — calls stay legible on bad networks where Meet and Teams stutter, AI Companion (transcripts, summaries, action items, in-meeting catch-up) is included at no extra cost on every paid tier while Microsoft and Google charge ~$30/user add-ons, My Notes captures Teams, Google Meet, and in-person conversations, so the notetaker works outside Zoom since the 3.0 release, Transparent published pricing: Pro at $14.16/user/month annually, Business at $18.33, no quote-gating for standard tiers, Consistent client experience across Windows, macOS, Linux, and mobile with frictionless browser joining for guests |
| Cons | 3-seat minimum on paid plans, so solo sellers are locked out of the cheap end, Plan caps (1,000 contacts and one dashboard on Basic) push growing teams up-tier quickly, AI usage is metered in credit bundles — heavy use is an ongoing overage cost, Unconstrained board design sprawls without admin discipline; governance features sit on the top tier, List pricing is inconsistent across trackers ($12/$17/$28 vs $15/$20/$33) and varies by billing country | Not a CRM — no pipeline, deal stages, or contact records; customer data must live in a separate system, Free tier cuts group meetings at 40 minutes and rations AI to a few summaries per month, Revenue Accelerator costs $66-99.99/user/month on top of a base plan and does less cross-deal analysis than dedicated conversation-intelligence tools, AI summaries degrade on technical jargon and overlapping speakers, and occasionally a meeting produces no summary without an error, All AI processing is cloud-only (Zoom + OpenAI/Anthropic models), which excludes it from some HIPAA and data-sovereignty environments |
| Best For | Small to mid-size sales teams whose process doesn't fit a standard pipeline and who want a configurable CRM with strong automation, quotes, and a broad integration stack. | Distributed sales teams outside the Microsoft 365 and Google Workspace ecosystems that want reliable meetings plus bundled AI summaries and keep their pipeline in a separate CRM. |
| Launch Year | — | — |
| HQ Country | IL | — |