Comparison
Nutshell vs Close
Side-by-side comparison of Nutshell and Close. See pricing, features, ratings, and more.
| Feature | Nutshell | Close |
|---|---|---|
| Rating | 4.2 / 5 | 4.4 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, Marketing CRM, Small Business CRM | Sales CRM, Sales Automation, Contact Management |
| Pricing | From $19 | From $9 |
| Pricing Model | paid | paid |
| Pros | Foundation plan is genuinely generous: unlimited contacts and storage, email/calendar sync, forms, landing pages, webchat, email marketing and attribution included, Clean, fast usability — a small team is productive within an afternoon, AI is metered honestly: concrete 'AI outcomes' buckets per tier plus unlimited lightweight AI assists, WebFX ownership since 2022 gives the vendor financial stability while the product keeps shipping, Sales and marketing in one subscription spares small teams a second tool | Calling, SMS, email and shared inbox live inside the lead record, so activity logging happens without rep effort, Power Dialer and voicemail drop on the Growth plan materially raise dials per hour in high-volume outbound, Fast, keyboard-first interface that reps adopt without training overhead, Chloe AI credits bundled on every plan; call summaries and follow-up drafts were genuinely useful in my testing, Generous entry point: Solo at $9/user/month billed annually, with a 30-day money-back guarantee and no long contract |
| Cons | Plan tier is chosen at company level — every user sits on the same plan, so one power user raises the whole bill, Core sales machinery (automation, sequencing, multiple pipelines) gates behind Pro at $42/user/month, Add-ons stack up: prospecting ~$37/month and quotes/invoices/contracts ~$79/month per company, SMS on top, Multi-currency and SQL access only on Enterprise at $79/user/month, Smaller integration and partner ecosystem than HubSpot or Salesforce; no true journey-builder automation | Automated workflows and the Power Dialer are gated behind Growth at $99/user/year-billed — nearly triple the Essentials price, Metered extras (phone numbers, call minutes, SMS, extra AI credits) push the real bill well above the seat price for dial-heavy teams, CRM core is shallow on reporting, custom objects and forecasting compared with Pipedrive or HubSpot at similar prices, Solo plan caps at 1 user and 10,000 leads and excludes workflows; no free plan exists, AI credits are pooled per month and do not roll over, so heavy Chloe usage can exhaust the allowance mid-month |
| Best For | Small B2B teams of one to fifty who want sales pipeline, email marketing and light automation in one affordable, easy CRM. | Inside-sales and outbound teams of roughly 2-50 reps who live on the phone and email and want activity logging to be automatic rather than enforced. |
| Launch Year | — | — |
| HQ Country | US | US |