Comparison
Nutshell vs Freshsales
Side-by-side comparison of Nutshell and Freshsales. See pricing, features, ratings, and more.
| Feature | Nutshell | Freshsales |
|---|---|---|
| Rating | 4.2 / 5 | 4.2 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, Marketing CRM, Small Business CRM | Sales CRM, Lead Management, AI for CRM |
| Pricing | From $19 | From $9 |
| Pricing Model | paid | paid |
| Pros | Foundation plan is genuinely generous: unlimited contacts and storage, email/calendar sync, forms, landing pages, webchat, email marketing and attribution included, Clean, fast usability — a small team is productive within an afternoon, AI is metered honestly: concrete 'AI outcomes' buckets per tier plus unlimited lightweight AI assists, WebFX ownership since 2022 gives the vendor financial stability while the product keeps shipping, Sales and marketing in one subscription spares small teams a second tool | Genuinely usable free plan for up to 3 users — a solo founder can run real sales on it, Built-in phone, email and chat on the contact timeline beats the integration-first approach of most rivals, Honest entry pricing: Growth at $9/user/month billed annually at time of writing, Pro tier delivers the full outbound kit (sequences, contact scoring, deal insights, territories) at $39 — below HubSpot's comparable tier, Shared customer record with Freshdesk and Freshmarketer plus a NASDAQ-listed vendor behind it |
| Cons | Plan tier is chosen at company level — every user sits on the same plan, so one power user raises the whole bill, Core sales machinery (automation, sequencing, multiple pipelines) gates behind Pro at $42/user/month, Add-ons stack up: prospecting ~$37/month and quotes/invoices/contracts ~$79/month per company, SMS on top, Multi-currency and SQL access only on Enterprise at $79/user/month, Smaller integration and partner ecosystem than HubSpot or Salesforce; no true journey-builder automation | The $9-to-$39 cliff: sequences, scoring and custom activities are Pro features, so real outbound teams pay $39/seat, AI is metered (Freddy AI Agent at $49/100 sessions) and add-ons like branded documents ($19/user/month) stack on the seat price, Smaller integration marketplace and API ecosystem than Salesforce or HubSpot, Custom reporting and forecasting trail enterprise-grade RevOps expectations, Suite trajectory means pricing/packaging moves (as sister product Freshmarketer shows) — keep a buffer in long-term cost models |
| Best For | Small B2B teams of one to fifty who want sales pipeline, email marketing and light automation in one affordable, easy CRM. | Small and mid-sized inside-sales teams that want phone-and-email-native CRM with an honest free start, and can standardise on the Freshworks family. |
| Launch Year | — | — |
| HQ Country | US | IN |