Comparison
Outreach vs GoSquared CRM
Side-by-side comparison of Outreach and GoSquared CRM. See pricing, features, ratings, and more.
| Feature | Outreach | GoSquared CRM |
|---|---|---|
| Rating | 4.0 / 5 | 3.8 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales Automation, CRM Analytics, Pipeline Management | CRM Analytics, Live Chat, CRM Automation |
| Pricing | From $100 | From $0 |
| Pricing Model | paid | freemium |
| Pros | Sequence engine with branching, triggers and per-step reporting is the deepest in the category, and the dialer, email and task queue run on one record, Single workspace covers engagement, conversation intelligence, deal management and forecasting — usually two or three vendors elsewhere, AI agents are embedded in every tier rather than sold as a separate module, so prospecting assistance is not gated behind an add-on, Forecasting in Amplify Pro (scenario planning, rollups, AI projection) is genuinely strong once CRM data discipline is enforced, Mature ecosystem: large integration marketplace, strong Salesforce connection, active partner and services network | Real-time analytics with a genuinely readable interface — live visitor view and clean dashboards without configuration work, Contacts profiles stitch behaviour across devices and pre-signup sessions, searchable with live Smart Groups, Unlimited data retention and unlimited team sharing on all plans — rare at these prices, Flat pageview pricing from $9/month (100k pageviews) to $99/month (2.5M) at time of writing — no per-seat tax, Independent, profitable UK company since 2006 with clear privacy positioning and GDPR focus |
| Cons | No public pricing, annual contracts only, no self-serve trial — every purchase starts with a sales call, Reported entry cost of $100–150 per user per month puts it far above engagement alternatives like Apollo.io, Bundling pushes mid-market buyers up the Core → Plus → Pro ladder; forecasting is locked to the top tier, Forecasting and deal insights depend heavily on clean CRM data, and most teams need extra admin discipline or a second tool, Implementation typically costs $5,000–25,000 and takes 4–12 weeks; AI credit consumption can add surprise cost | No sales CRM functionality: no deals, pipeline, forecasting or sales-process tooling, Product lineup is in motion — Live Chat closed to new customers as of 2025 and packaging has shifted repeatedly, Event tracking counts toward pageview quota, so instrument-heavy products burn quota faster than expected, Depth stops at analytics and messaging: no A/B testing, serious attribution or warehouse-grade reporting, Small support organisation (email support, London hours) versus the public-company alternatives |
| Best For | Mid-market and enterprise revenue organisations with 20+ sellers, a Salesforce or HubSpot backbone, a dedicated RevOps owner and budget for annual contracts. | SaaS founders and small marketing teams who want privacy-first real-time web analytics plus a behavioural customer database, not a sales pipeline. |
| Launch Year | — | — |
| HQ Country | US | GB |