Comparison
Pipedrive vs Bigin
Side-by-side comparison of Pipedrive and Bigin. See pricing, features, ratings, and more.
| Feature | Pipedrive | Bigin |
|---|---|---|
| Rating | 4.2 / 5 | 4.3 / 5 |
| Reviews | 1 | 1 |
| Categories | Pipeline Management, Sales CRM, Small Business CRM | Small Business CRM, Pipeline Management, Contact Management |
| Pricing | From $14 | From $7 |
| Pricing Model | paid | freemium |
| Pros | Fastest CRM to adopt in its class — a shaped pipeline, custom fields and automations are set up in under an hour without training, Visual drag-and-drop pipeline plus activity-centric nudges make deal hygiene a habit rather than an admin chore, Pipedrive Nova meeting intelligence (pre-meeting briefs, call transcripts, suggested CRM updates) is included from the Lite tier, Transparent pricing with a 14-day no-credit-card trial; five users on Growth run $195/month annual at time of writing, Two-way email sync with open/click/website tracking lets reps work from the CRM instead of their inbox | Real free-forever plan (1 user, 500 records) and $7/user/month Express — among the cheapest CRMs that includes automation and telephony, Connected Pipelines move deals from sales into onboarding/renewal without duplicating records — rare at this price, Built-in phone with IVR, recording, and auto-logging on every plan, plus 100+ third-party telephony providers, Mobile-first apps (iOS/Android/macOS) with offline read, one-tap call logging, and a working card scanner, No lock-in: cancel anytime, 30/45-day refunds, prorated downgrade credits, 15-day trial with no card |
| Cons | The $14 Lite tier lacks email sync, automations and lead capture — the practical entry point is Growth at $39/seat, Teams pay one uniform tier: the moment two reps need Premium features, all seats move up in price, No accounting, help desk or real marketing automation — teams wanting an all-in-one business suite will outgrow it, Custom reporting is limited on lower tiers; serious analysis means Ultimate or exporting to BI, Support depth and phone hours scale with plan level; lower tiers can feel thin during urgent problems | Hard ceilings: max 5 pipelines on Premier / 15 on Bigin 360; escaping means migrating to full Zoho CRM with a new UI to learn, Reporting is dashboard-shallow — no multi-object reports, calculated fields, or time-series analysis without CSV exports, No marketing automation at all: no drip campaigns, lead scoring, or landing pages (Zoho Campaigns is a separate app), No bulk stage moves or bulk user invites; pick-list values can only be deleted, not deactivated, Workflow automations stop silently when trials expire; occasional sync glitches with non-Zoho tools per user reviews |
| Best For | Two-to-thirty-person sales teams that want a pipeline-first CRM their reps will actually keep updated, with clean pricing and no admin overhead. | Solo operators and small teams (up to ~15 people) with a straightforward pipeline who want an affordable, mobile-friendly CRM that can grow into the Zoho ecosystem. |
| Launch Year | — | — |
| HQ Country | EE | IN |