Comparison
Pipeliner CRM vs Bigin
Side-by-side comparison of Pipeliner CRM and Bigin. See pricing, features, ratings, and more.
| Feature | Pipeliner CRM | Bigin |
|---|---|---|
| Rating | 3.7 / 5 | 4.3 / 5 |
| Reviews | 1 | 1 |
| Categories | Pipeline Management, Sales CRM, AI for CRM | Small Business CRM, Pipeline Management, Contact Management |
| Pricing | From $35 | From $7 |
| Pricing Model | paid | freemium |
| Pros | Visual pipeline with dynamic velocity views makes stalled deals visible in weekly pipeline reviews, Relationship mapping, account/contact org charts and buying-centre views are deeper than mainstream CRMs at this price, Self-service configuration without an admin — sales managers can shape pipelines, fields and views themselves, Fifteen-year product track record continues under the Coevera name; the software was relaunched, not discontinued, Voyager AI is included across all published tiers rather than gated behind a separate AI purchase | Real free-forever plan (1 user, 500 records) and $7/user/month Express — among the cheapest CRMs that includes automation and telephony, Connected Pipelines move deals from sales into onboarding/renewal without duplicating records — rare at this price, Built-in phone with IVR, recording, and auto-logging on every plan, plus 100+ third-party telephony providers, Mobile-first apps (iOS/Android/macOS) with offline read, one-tap call logging, and a working card scanner, No lock-in: cancel anytime, 30/45-day refunds, prorated downgrade credits, 15-day trial with no card |
| Cons | April 2026 rebrand from Pipeliner CRM to Coevera leaves contracts, reviews and directories in transition, Published pricing starts at $85/seat/month annually with a 15-user floor — expensive for small teams, Edition ladder plus paid add-ons (Account Health, map views) plus Voyager 2 credit overages makes the real bill hard to forecast, Interface density slows week-one adoption compared with lighter pipeline CRMs, Integration marketplace is shallower than Pipedrive's or Salesforce's; marketing automation and service desk are thin | Hard ceilings: max 5 pipelines on Premier / 15 on Bigin 360; escaping means migrating to full Zoho CRM with a new UI to learn, Reporting is dashboard-shallow — no multi-object reports, calculated fields, or time-series analysis without CSV exports, No marketing automation at all: no drip campaigns, lead scoring, or landing pages (Zoho Campaigns is a separate app), No bulk stage moves or bulk user invites; pick-list values can only be deleted, not deactivated, Workflow automations stop silently when trials expire; occasional sync glitches with non-Zoho tools per user reviews |
| Best For | B2B sales organisations with fifteen or more reps running multi-stakeholder deals who want visual pipeline control and relationship mapping without an admin team. | Solo operators and small teams (up to ~15 people) with a straightforward pipeline who want an affordable, mobile-friendly CRM that can grow into the Zoho ecosystem. |
| Launch Year | — | — |
| HQ Country | SI | IN |