Comparison
Salesloft vs Zoho CRM
Side-by-side comparison of Salesloft and Zoho CRM. See pricing, features, ratings, and more.
| Feature | Salesloft | Zoho CRM |
|---|---|---|
| Rating | 3.6 / 5 | 4.2 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales Automation, Lead Management, CRM Analytics | Sales CRM, CRM Automation, CRM Analytics |
| Pricing | From $125 | From $0 |
| Pricing Model | paid | freemium |
| Pros | Cadence branching on reply detection and task outcomes is the most complete in the category, Call recording, transcription and keyword coaching give managers concrete coaching material, Mature Salesforce and Dynamics integrations plus a documented API, Rhythm's prioritised queue can genuinely reorder a rep's day around buyer signals when data capture is solid, Deal boards let managers inspect pipeline without leaving the platform | Best capability-per-dollar in the sales CRM market: free for 3 users, paid from $14/user/month annually, Blueprint process enforcement, CPQ and inventory at the $23 Professional tier — features rivals gate higher, Zia AI (predictive scoring, best-time-to-contact, anomaly detection) at Enterprise is cheaper than comparable AI tiers, Deep limit structure (custom fields, Blueprints, API, storage) supports genuinely large deployments on Ultimate, Nearly three-decade-old vendor with a huge app ecosystem (Zoho One) and 30-day trial on all paid tiers |
| Cons | No public pricing — quote-based annual contracts with onboarding commonly quoted separately, Heavy admin surface; without a sales ops owner, templates and dispositions drift, Rhythm's value collapses when CRM signal capture is thin, Clari merger (December 2025) leaves packaging and roadmap in transition through 2026, Custom funnel reporting pushes teams to export data to a warehouse | Dense, daunting interface and a real admin learning curve before it fits your process, Standard's 10-custom-field cap is a trap for teams with any real data model, AI is gated to Enterprise ($40) — Standard and Professional get none of it, Premium/Enterprise support costs 20–25% of the licence fee on top of the subscription, Mass-email quotas, Blueprint counts and API limits shape behaviour; choose the tier you will stabilise on |
| Best For | Mid-market to enterprise revenue teams (25+ seats) with a sales ops owner, a Salesforce-centric stack, and an outbound or hybrid follow-up motion worth industrialising. | Budget-conscious sales teams of 5–100 that will invest in configuration and want enforced sales process, forecasting and AI without enterprise-suite pricing. |
| Launch Year | — | — |
| HQ Country | US | IN |