Comparison
SugarCRM vs ZoomInfo
Side-by-side comparison of SugarCRM and ZoomInfo. See pricing, features, ratings, and more.
| Feature | SugarCRM | ZoomInfo |
|---|---|---|
| Rating | 3.5 / 5 | 3.8 / 5 |
| Reviews | 1 | 1 |
| Categories | Sales CRM, CRM Reporting, Enterprise CRM | Lead Management, CRM Analytics, Enterprise CRM |
| Pricing | From $59 | From $150 |
| Pricing Model | paid | paid |
| Pros | Forecasting and multi-stakeholder opportunity management fit real mid-market pipeline reviews, On-premises/private-cloud deployment via Sugar Enterprise is one of the few left in the category, Sugar Connect inbox sync genuinely reduces manual activity logging, Highly configurable data model, permissions and workflow with open REST APIs, Marketing automation (Sugar Market) includes unlimited users and prices by contacts instead | Deepest verified B2B data graph I've tested: 500M+ profiles, 300M+ verified emails, 135M+ direct dials with fast job-change detection, Intent data across 4,500+ topics turns contact search into account prioritization, bundled at higher tiers, Mature CRM and sales-engagement connectors (Salesforce, HubSpot, Outreach, Salesloft) with enrichment workflows that push straight into the stack, GTM.AI headless layer (API + MCP) grounds AI agents in verified data with a genuinely usable free tier of 1,000 data + 1,000 AI credits, Strong accuracy on core US/EU mid-market and enterprise personas — roughly the 96% email deliverability the vendor claims |
| Cons | Fifteen-seat minimum on every Sugar Sell tier — roughly $10,620/year floor before anything else, The SugarAI rebrand has made pricing and edition documentation inconsistent across sources, Sell, Market and Serve are separate contracts with separate pricing models, not one bundle, Integration marketplace is modest next to Salesforce or HubSpot, Interface and admin workflows carry legacy weight; routine record management takes more clicks than it should | No public rate card for the platform: custom annual quotes only, Vendr median ~$33,500/yr with a range up to ~$155k, Annual-only contracts with bulk credit caps, auto-renewal traps, and typical 10-20% renewal price increases, Mid-flight pricing-model migration from seats to consumption credits (new business late Q3 2026, existing through 2027) makes multi-year budgeting uncertain, Thinner coverage for SMBs and non-US direct mobile numbers than the headline accuracy figures imply, Overbuilt and overpriced for small teams — self-serve tools like Apollo and Clay cover find-and-enrich far cheaper |
| Best For | Mid-market sales organisations with 15+ seats and real process complexity — especially those needing on-premises or private-cloud deployment control — who will configure the platform rather than just sign into it. | Mid-market and enterprise outbound teams with a defined ICP and real contact volume who can budget a five-figure annual data contract and will negotiate terms as hard as features. |
| Launch Year | — | — |
| HQ Country | US | US |