Comparison
Tidio vs noCRM.io
Side-by-side comparison of Tidio and noCRM.io. See pricing, features, ratings, and more.
| Feature | Tidio | noCRM.io |
|---|---|---|
| Rating | 3.9 / 5 | 4.2 / 5 |
| Reviews | 1 | 1 |
| Categories | Live Chat, Customer Support, Small Business CRM | Lead Management, Sales CRM, Small Business CRM |
| Pricing | Contact for pricing | From $12 |
| Pricing Model | — | paid |
| Pros | Fast to install and first-value: widget plus help-centre content and Lyro answers routine questions within the day, Free plan with 10 seats and 50 conversations is enough to prove the concept before paying, Lyro and human-handled conversations are metered separately, so AI deflection does not eat your seat plan, Flows visual automation covers the standard e-commerce plays (cart prompts, proactive greetings) with no code, Premium tier offers something rare: a contractually guaranteed 50% Lyro resolution rate | Lead-first workflow with the sleeping-lead mechanic actually changes rep behaviour — follow-ups stop getting lost, Fast lead capture from web forms, Typeform, prospecting lists, LinkedIn-type sources and the mobile app, Dream tier's WhatsApp conversation sync and VoIP depth (CloudTalk, JustCall, Aircall, Ringover, RingCentral) is strong for the price, EU-hosted, GDPR-compliant, encryption at rest, annual third-party security audits — better security posture than the vendor's size suggests, Broad integration layer for a small tool: 3,000+ Zapier automations, API, QuickBooks, Slack, Teams, PandaDoc, Mailchimp |
| Cons | Three separate meters (human conversations, Lyro AI, Flows) make the monthly bill hard to predict, Heavy Lyro use gets expensive fast — 500 AI conversations is about $350/month for Lyro alone, Light CRM layer: contact history but no pipelines, deal tracking or forecasting natively, Lyro quality depends entirely on your help-centre content; sparse documentation means weak answers, Key agent features (macros, typing preview, advanced analytics) are gated at Growth and above | Email integration and shared inboxes gate behind the top Dream tier, Starter is a teaser (500 leads, one pipeline, new customers only) — real deployments start at Expert, All users on an account must sit on the same plan; no mixing Dream and Starter seats, Monthly billing runs roughly 40% above the yearly rate; prices render as 'X€' until you engage the pricing toggle, Thin as a system of record: basic reporting below Expert, no marketing automation, no service module |
| Best For | E-commerce and service-site owners who want live chat with an AI front line to deflect routine support questions, and who will actively manage conversation volume. | Small B2B sales teams of one to twenty reps who sell by chasing follow-ups and want a fast lead tool instead of an admin-heavy CRM. |
| Launch Year | — | — |
| HQ Country | — | FR |