Comparison
Twizzlo vs Bigin
Side-by-side comparison of Twizzlo and Bigin. See pricing, features, ratings, and more.
| Feature | Twizzlo | Bigin |
|---|---|---|
| Rating | 3.5 / 5 | 4.3 / 5 |
| Reviews | 1 | 1 |
| Categories | Contact Management, Small Business CRM | Small Business CRM, Pipeline Management, Contact Management |
| Pricing | From $0 | From $7 |
| Pricing Model | freemium | freemium |
| Pros | Flat $29.99/month per business with unlimited staff, locations and client records — the bill never grows with headcount, Free plan is free forever (not a trial): up to 150 bookings a month with every feature except SMS, Prepaid bookings and tips through Stripe, with a per-booking no-show keep-or-refund policy, 30-day money-back guarantee on Business Pro plus self-published pricing with dated competitor comparisons, Fast setup for the core job: booking page, per-staff calendars, per-location links, email reminders on both plans | Real free-forever plan (1 user, 500 records) and $7/user/month Express — among the cheapest CRMs that includes automation and telephony, Connected Pipelines move deals from sales into onboarding/renewal without duplicating records — rare at this price, Built-in phone with IVR, recording, and auto-logging on every plan, plus 100+ third-party telephony providers, Mobile-first apps (iOS/Android/macOS) with offline read, one-tap call logging, and a working card scanner, No lock-in: cancel anytime, 30/45-day refunds, prorated downgrade credits, 15-day trial with no card |
| Cons | One confirmed integration (Stripe) — no verified accounting, calendar or marketing-tool sync, Light CRM: records, visit history and notes only; no segmentation, memberships, packages or inventory (unverified), 1.5% platform fee on online payments stacks on top of Stripe processing and scales with revenue, Young company with thin independent review coverage; support response times are self-reported, Third-party automated review flags average design polish and security missing some best practices | Hard ceilings: max 5 pipelines on Premier / 15 on Bigin 360; escaping means migrating to full Zoho CRM with a new UI to learn, Reporting is dashboard-shallow — no multi-object reports, calculated fields, or time-series analysis without CSV exports, No marketing automation at all: no drip campaigns, lead scoring, or landing pages (Zoho Campaigns is a separate app), No bulk stage moves or bulk user invites; pick-list values can only be deleted, not deactivated, Workflow automations stop silently when trials expire; occasional sync glitches with non-Zoho tools per user reviews |
| Best For | Solo operators and small appointment-based service businesses — barbers, nail techs, small salons, tutors — who want predictable flat-rate booking, prepayments and client records without per-seat fees. | Solo operators and small teams (up to ~15 people) with a straightforward pipeline who want an affordable, mobile-friendly CRM that can grow into the Zoho ecosystem. |
| Launch Year | — | — |
| HQ Country | — | IN |