Comparison
Vtiger vs Close
Side-by-side comparison of Vtiger and Close. See pricing, features, ratings, and more.
| Feature | Vtiger | Close |
|---|---|---|
| Rating | 3.7 / 5 | 4.4 / 5 |
| Reviews | 1 | 1 |
| Categories | ERP with CRM, Sales CRM, Small Business CRM | Sales CRM, Sales Automation, Contact Management |
| Pricing | From $12 | From $9 |
| Pricing Model | freemium | paid |
| Pros | Unusually broad scope for the price: sales, marketing, help desk, projects and inventory in one system, Mixed-licence model (Standard vs cheaper Single App users) lets role-shaped teams cut costs significantly, Two free entry points: One Pilot cloud tier (10 users) and a self-hosted open-source edition, Paid entry is $12/user/month billed annually — competitive against HubSpot, Salesforce and Zoho equivalents, Twenty years of development: mature invoicing, work orders, subscriptions and vendor management that lighter CRMs lack | Calling, SMS, email and shared inbox live inside the lead record, so activity logging happens without rep effort, Power Dialer and voicemail drop on the Growth plan materially raise dials per hour in high-volume outbound, Fast, keyboard-first interface that reps adopt without training overhead, Chloe AI credits bundled on every plan; call summaries and follow-up drafts were genuinely useful in my testing, Generous entry point: Solo at $9/user/month billed annually, with a 30-day money-back guarantee and no long contract |
| Cons | Interface is dense and dated; expect real configuration and training time before it fits your process, Open-source edition's release cadence is slow (8.4.0 dated July 2025) and email issues dominate its tracker, Smaller integration marketplace than Zoho or Salesforce; cross-stack automation needs developer effort, AI features (voice assistant, generative/predictive designers) are gated to the top One AI tier, Per-seat cloud pricing compounds at scale; a large Enterprise team approaches established-suite territory | Automated workflows and the Power Dialer are gated behind Growth at $99/user/year-billed — nearly triple the Essentials price, Metered extras (phone numbers, call minutes, SMS, extra AI credits) push the real bill well above the seat price for dial-heavy teams, CRM core is shallow on reporting, custom objects and forecasting compared with Pipedrive or HubSpot at similar prices, Solo plan caps at 1 user and 10,000 leads and excludes workflows; no free plan exists, AI credits are pooled per month and do not roll over, so heavy Chloe usage can exhaust the allowance mid-month |
| Best For | Cost-conscious small-to-mid businesses with mixed roles who will use several of the five apps — especially sales plus support plus inventory — and technical teams happy to self-host the open-source edition. | Inside-sales and outbound teams of roughly 2-50 reps who live on the phone and email and want activity logging to be automatic rather than enforced. |
| Launch Year | — | — |
| HQ Country | US | US |