Comparison
MYOB vs SuiteCRM
Side-by-side comparison of MYOB and SuiteCRM. See pricing, features, ratings, and more.
| Feature | MYOB | SuiteCRM |
|---|---|---|
| Rating | 3.9 / 5 | 3.9 / 5 |
| Reviews | 1 | 1 |
| Categories | ERP with CRM | Enterprise CRM, CRM Customization, ERP with CRM |
| Pricing | Contact for pricing | From $0 |
| Pricing Model | — | free |
| Pros | Full AU/NZ compliance depth — GST, BAS lodging, STP payroll — built by a vendor that has done this since 1991, Solo plan is exceptional value for sole traders under the GST threshold: unlimited invoices and expenses at A$99/year, Invoicing-to-payment loop is mature: quotes to invoices, reminders, online payments, bank-feed reconciliation, Ladder from Solo to AccountRight Premier means a growing business can stay in one ecosystem, Deep local partner and bookkeeper ecosystem — finding support in AU/NZ is easy | No per-seat licence fee — unlimited users on the software and on the £50/month managed hosting tier, Full module set (sales, service, campaigns, quotes, invoicing) with nothing held back in paid tiers, 7.15 ESR release line with security fixes published into 2028 suits long-lived customised installs, AGPL-3.0 source access means you can change anything and never face a forced migration, SuiteASSURED (from £3,350/year) gives enterprises warranty and legal indemnity around the open-source code |
| Cons | CRM is a customer ledger only — no pipeline, deal stages, lead scoring, or marketing tools, Plan boundaries bite: Lite caps at two bank accounts and two payroll employees; Solo cannot lodge a BAS, Payroll add-on rose from A$3 to A$5 per employee/month (from 1 November 2026), changing the real cost of Lite/Pro, Pricing presentation is confusing — GST treatment, monthly/annual toggles, ever-present first-year offers, inconsistent AccountRight Premier annual figure, MYOB can change fees on 30 days' written notice; support reputation divides long-time users | Interface is dated and slower to learn than Pipedrive, HubSpot or other modern SaaS CRMs, Anything beyond basic workflow automation needs developer-level skills and your own staging discipline, Integration ecosystem is tiny versus Zoho or HubSpot marketplaces; most connectors are custom work, No verified native AI features (predictive scoring, forecasting assistants) in current releases, True TCO includes sysadmin time, upgrades and support hours — 'free' only holds if you have technical staff |
| Best For | Australian and New Zealand businesses that need accounting, GST/BAS compliance, payroll and inventory first, with basic customer records and invoicing rather than a sales CRM. | Technical teams and IT-capable organisations that want full CRM modules with no per-seat fees and are willing to own deployment, upgrades and customisation. |
| Launch Year | — | — |
| HQ Country | — | GB |